A practical guide to service management. - insights from industry experts for uncovering, implementing, and improving service management practices
- Författare
- Keith Sutherland
- (Keith D. Sutherland, Lawrence J. "Butch" Sheets foreword by Lisa Schwartz.)
- Språk
- Engelska
| Förlag | År | Ort | Om boken | ISBN |
|---|---|---|---|---|
| Packt Publishing Ltd. | 2023 | England, Birmingham, UK | 1 online resource (350 pages) illustrations |